Privacy Policy and at the same time information of the data subjects in accordance with Articles 13 and 14 of the EU General Data Protection Regulation

The term personally identifiable data is defined in the EU General Data Protection Regulation (hereinafter referred to as GDPR). It is information about a particular or identifiable natural person. This includes for example your real name, your postal address, your telephone number and your date of birth, but also other ID numbers, location data as well as physical, faith-related, or economic details.

Data Subject refers to any given natural or identifiable person that can be determined based on the data collected and processed.

The General Data Protection Regulation describes data processing as the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personally identifiable data.

As part of our business activities, particularly in the distribution, purchasing and service departments, we have access to information that is governed by data protection guidelines (such the names of staff members, email addresses or other master data for communication or contractual purposes). BellandVision processes personally identifiable data, for example of customers, service providers or visitors to our website as long as this is necessary to provide our services and to enable us to make a serviceable website and its contents available. All data processing is carried out pursuant to the provisions in Art. 6 (1) of the GDPR, in particular, and based on consent given for the fulfilment of contracts and to protect legitimate interests of BellandVision. The optimisation or improvement of the user-friendliness of the services and content offered constitute “legitimate interest”, as do prevention of misuse or criminal acts, ensuring quality standards and enabling measures within the scope of audits that would affect BellandVision or that would prevent it from implementing steps for direct advertisement or other acquisition activities. In addition, another basis for data processing is the need to meet legal duties or carrying out a task that is in the interest of the public.

You can visit our website without leaving any personal details as we do not store data in connection with this. What is collected is some more general data and information, e. g. the user agent; the internet page from which you came to our website; the date and time you accessed it as well as your IP address and similar details that help us defend ourselves against attacks on our IT systems. Such general, anonymously collected data and information is stored for up to seven days by our hosting service provider. The information is needed to display the content of our website correctly; to optimise the content of our website and our advertisement; to ensure the stable functionality of our IT systems and the technology of our internet page as well as to make any relevant information available to law enforcement agencies in case of criminal prosecution following a cyberattack. Such anonymously collected data and information is analysed statistically, on the one hand, and on the other hand, it is evaluated furthermore for the purpose of increasing data protection and data security in our company to ultimately achieve an optimised level of protection for the personally identifiable data that we process. The anonymous data of the server log files is stored separately from all other personally identifiable data entered by a Data Subject. To improve our offers, we only analyse statistical data, which does not allow us to infer anything about you. Wherever personally identifiable data (for example someone’s name, postal address or email address) is collected on our web pages, it is, wherever possible, optional or based on already existing contractual agreements. If it is necessary to process personally identifiable data and if there is no legal basis for doing so, we generally require the consent of the Data Subject.

Our internet pages use so-called cookies in different places. For the processing of personal data by means of cookies on our website, please refer to our cookie policy: https://www.bellandvision.de/cookie-richtlinien.htm, which is part of this privacy policy. Cookies are small text files that are put on your computer and that are stored by your browser. They are only used and stored for as long as it is technically needed. Cookies enable us to recognise those who use our website again. They serve the purpose of making our offer more user-friendly, more effective, and safer. Of course, you can also view our website without cookies. If you do not wish for these cookies to be stored on your hard drive, you can prevent it by adjusting the relevant settings in your browser. Further instructions for how to do so can be found in the instructions of your browser. We would like to point out that in case you disable cookies, you might not be able to fully use our web services. Cookies are free from viruses and won’t cause any damage to your computer. According to the Telecommunications and Telemedia Data Protection Act (TTDSG) you have the right to object to the use of cookies or similar technologies at any time. Your consent is voluntary and can be revoked at any time via our cookie settings on our website.

This website uses Google Analytics, an internet analysis service of Google Irland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland (“Google”). Google Analytics uses so-called cookies, that is text files that are stored on your computer and that make an analysis of how the website is used possible. The information generated by the cookies about how you use this website (including your IP address) are transferred to a Google server in the USA and stored there. Google will then use these details to analyse how you use the website, to compile reports about website activities for the website operator and to provide further services in connection with the use of our website and your use of the internet. Google might also pass this information along to third parties if this is legally required or if such third parties further process the data on behalf of Google. Google itself has stated that it will under no circumstances connect your IP address to other data from Google. We would like to point out that on this website, Google Analytics was expanded by this code: “gat._anonymizeIp();” in order to ensure that the collection of IP addresses is anonymised. 

When the website is loaded for the first time, a so-called cookie banner appears, with which users of the BellandVision website must actively agree to the use of the Google cookies mentioned above (under "Statistics"). You will have the option to change these settings at any time or to withdraw your consent at any time in the future. 

You can prevent the installation of cookies by adjusting the relevant settings on your browser. However, please note that if you choose to disable cookies, you may not be able to make full use of our web services. 

By using this website, you agree to the processing of data collected about you by Google as described above and for the above-mentioned purpose. 

Furthermore, you can prevent the collection of data generated by the cookies and all data about how you use our website (incl. you IP address) for Google as well as the processing of such data by Google by downloading and installing the browser plugin available at the link below https://tools.google.com/dlpage/gaoptout?hl=en. 

You can also prevent the collection of data by Google Analytics by clicking on the link for this purpose on our website. Thus an opt-out cookie is enabled, which will prevent the collection of your data when visiting this website in the future. 

If the information technology system of the Data Subject is deleted, formatted or re-installed at a later date, the Data Subject will need to install the browser add-on again to deactivate Google Analytics once more. 

For more information about the terms of use and privacy policy go to http://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en-GB.

This website uses Google Ads services of Google Ireland, Gordon House, 4 Barrow Street, Dublin, Irland and Microsoft Advertising of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. These services use so-called cookies to collect information and data about our website useres. This processed data is used to analyse and optimise our advertising activities in order to show you relevant advertisements from our company on external third-party websites. 

The legal basis for the processing of personal data is your consent in accordance with Art. 6 (1) a) of the General Data Protection Regulation (“GDPR”), which you can actively give via our cookie banner the first time you visit our website. You will have the option to change these settings at any time or to withdraw your consent at any time in the future. You can prevent the installation of cookies by adjusting the relevant settings on your browser. However, please note that if you choose to disable cookies, you may not be able to make full use of our web services. 

The data collected may be transferred to and processed in the US. Both Google and Microsoft are certified under the EU-US Data Privacy Framework, which ensures an appropriate and adequate level of data protection.

This website uses the Google Tag Manager of Google Ireland, Gordon House, 4 Barrow Street, Dublin, Irland. The Google Tag Manager is a tag management system that integrates and executes tags from tracking and analytics tools such as Google Ads, Google Analytics and Microsoft Bing Ads on our website. So-called cookies are used to collect information about the user behaviour and other personal data such as the date and time of the access to the website and the user’s IP address. The Google Tag Manager itself does not store personally identifiable information, but it does transmit this information to servers of integrated tracking and analytics tools. There, the data and information are stored and further processed for analytical purposes (see 2.b. “Google Analytics” and 2.c. “Advertisements through Google Ads and Microsoft Advertising”). 

The legal basis for the processing of personal data is your consent in accordance with Art. 6 (1) a) of the General Data Protection Regulation (“GDPR”), which you can actively give via our cookie banner the first time you visit our website. You will have the option to change these settings at any time or to withdraw your consent at any time in the future. You can prevent the installation of cookies by adjusting the relevant settings on your browser. However, please note that if you choose to disable cookies, you may not be able to make full use of our web services. 

The data collected may be transferred to and processed in the US. Both Google and Microsoft are certified under the EU-US Data Privacy Framework, which ensures an appropriate and adequate level of data protection.

We have integrated components of YouTube into our website. YouTube is an internet video portal, which makes it possible to upload and view all kinds of video clips online for free. YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. BellandVision has activated the advanced data protection mode for users who will use those components so that YouTube cannot save any information about visitors to the BellandVision website. Details about the collection, use, and further processing of personally identifiable data through YouTube or Google in case you actively click on a video, can be found in the privacy policy published by YouTube at https://policies.google.com/privacy?hl=en. 

When the website is loaded for the first time, a so-called cookie banner appears with which users of the BellandVision website must actively agree to the use of the above-mentioned YouTube cookies (under "Marketing"). Users who refuse this consent will not be shown the YouTube content.

In order to use certain offers or services (e. g. our customer portal or our waste disposal contractor portal) you can register on the website by entering personally identifiable data. The registration of the Data Subject, which includes the option of entering personally identifiable data, serves the purpose of providing the Data Subject with content and services that can, due to the nature of the system, only be offered to registered users. What personally identifiable data will be transmitted can be seen in the input mask that is used at the point of registration. During registration, the date and time of the registration are also stored to prevent misuse.

In our webshop, you can easily and quickly license your packaging. This requires the collection of certain personally identifiable data that can be seen in the input mask. If you choose to pay via the online payment service PayPal (Plus), your contact details will be transmitted to PayPal S.a.r.l. & Cie S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg, based on Art. 6 (1) b) of the GDPR. The payment service provider will process inventory data, bank details as well as contractual data. Without this data, this method of payment cannot be used. We will retain your data and information for as long as it is necessary for the purposes set out above or, where additional legal retention periods apply, for the duration of the legal retention period.

Further details about how PayPal uses your information, for example about the transfer of data to credit-worthiness information bureaus etc., can be found in the privacy policy of PayPal at https://www.paypal.com/en/webapps/mpp/ua/privacy-full?locale.x=en_GB.

Occasionally, BellandVision carries out customer surveys or makes questionnaires available as a basis for consultation services. In that case, in order to carry out the survey, it may be necessary for us to ask for certain personally identifiable data, such as name, postal address or other contact information and IP adresses. For the technical implementation, BellandVision will use an external service provider, the SurveyMonkey Europe UC that will store and securely manage such data. For this purpose, cookies, device and browser details as well as log files are used to collect data, in order to make the technical implementation possible. Bellandvision also uses survey tools provided by Qualtrics LLC, 333 W. River Park Drive, Provo, UT 84604. Please refer to the following link for additional data protection and privacy information: https://www.qualtrics.com/privacy-statement/. We will retain your data and information for as long as it is necessary for the purposes set out above or, where additional legal retention periods apply, for the duration of the legal retention period.

BellandVision offers online training courses on various topics of system participation recyclability and disposal of packaging as well as the use of relevant software tools. In this context, it is necessary to collect and process certain personally identifiable data, e.g. names, addresses, email addresses or other contact information as well as the IP address, user names or other data and chat histories required for authentication and licence use, in order to register for and perform the respective service. Registration is carried out with the help of Living Apps from LivingLogic AG, Bayreuth, and the technical implementation is carried out via Microsoft Teams. For the use of Microsoft Teams, please refer to the Microsoft terms of use and data protection: https://privacy.microsoft.com/de-de/privacystatement. For the purpose of information and distribution to the participants as well as for the further development and optimisation of the online trainings, the trainings will be recorded, to which reference is made separately. If training documents prepared in this way are subsequently distributed to third parties for training purposes, this will only be done in a form that excludes the identification/identifiability of individual participants.

By participating in or using our offers, you give your consent for the collection and processing of your personally identifiable data.

The personally identifiable data entered by the Data Subject shall only be used and stored internally and for our own purposes; it shall only be made available to third parties (i. e. data processing contractors such as hosting partners) if that is technically necessary for administrative purposes.

Some of those purposes may include: the implementation of a contract; information and consultation; advertisement for our company and our services.

BellandVision regularly compiles important pieces of information and makes them available in the form of a newsletter, which contains details about the implementation of legal requirements, our services and their legal and contractual basic conditions as well as current market developments and environmental goals. Anyone who is interested in our newsletter can subscribe to it on our website. For this purpose, we use an email marketing software, currently it is Brevo (former Newsletter2go). When you subscribe, the personally identifiable data that you see in the input mask is what is collected, in addition to your IP address and the time of registration. We send out the newsletter via emailon the basis of the consent you have given pursuant to Art. 6 (1) a) of the GDPR.

If the registration was done via the above-mentioned provider of email marketing software, personally identifiable data is collected and stored directly by them. Beyond that, no data is passed on to third parties. We would like to point out that you can, at any time, object to receiving this information in the future, for example by replying to such a newsletter or by simply clicking on the unsubscribe link in any such email campaign.

Any personally identifiable data that you make available when you contact us will be used to answer your query or contact request as well as for related technical administrative purposes. If your query should lead to concluding a contract at a later date, your data will be stored for as long as it’s necessary to processes pre-contractual steps or to fulfil the contract. There is no data transfer to third parties. You have the right to withdraw your consent, which you gave by submitting the form, at any time in the future. In that case, your personally identifiable data will be deleted immediately.

Data concerned: Application details.

Purpose of processing: Carrying out the application procedure.

Categories of recipients: Public bodies in case of overriding legal provisions.

External service providers or other contractors, e.g. for data processing and hosting.

Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interests, including customers and interested parties in the context of order acquisition.

Third-country transfers: In the context of the execution of the contract, order processors outside the European Union may also be used, including email providers.

Duration of data storage: Application data is usually deleted within six months after notification of the decision, unless consent has been given for longer data storage in the context of inclusion in the applicant pool.

Such personal data that you have provided to us for the purpose of contract performance will be used for contract performance (e.g. inquiries, offers, orders, sales and invoicing, quality assurance). Any further data will only be processed on the basis of your express consent.

Data will not be disclosed to third parties or otherwise disseminated unless this is necessary for the performance of our contract (Art. 6 (1) b) of the GDPR), the disclosure is permissible due to relevant overriding legal provisions (Art. 6 (1) c) of the GDPR), in particular in the context of official or judicial proceedings concerning quantity reports pursuant to § 20 (1) VerpackG or the determination of market share pursuant to § 26 (1) sentence 2 numbers 14, 15 and 16 VerpackG.  You have given your consent to the disclosure (Art. 6 (1) a) of the GDPR) or a transfer is permissible due to overriding interests.

BellandVision is also authorized to outsource the processing of your personal data in whole or in part to external service providers or other contractors who act as data processors for BellandVision in accordance with Art. 4 No. 8 of the GDPR within the framework of data protection law. External service providers support us, among other things, in data processing, technical operation and hosting as well as support of the website, the creation of web services, data management, provision and performance of services, marketing, communication and website analytics. BellandVision remains responsible for the protection of your data and ensures this through strict contractual regulations, technical and organizational measures and supplementary controls.

Your personal data will only be stored as long as it is necessary to achieve the purposes for which the data was collected or - if there are legal retention periods beyond this (e.g. in the German Commercial Code and the German Fiscal Code) - for the duration of the legally prescribed retention period. Your personal data will then be deleted immediately.

We may carry out a credit check under certain circumstances. This is to assess credit risk and is carried out by the following credit reference agency: Creditreform Bayreuth Göhring & Kollegen KG, Wittelsbacherring 42, 95444 Bayreuth or the corresponding database Verband der Vereine Creditreform e.V., Hammfelddamm 13, 41460 Neuss.

We will transfer your personally identifiable information such as name, address, payment information and data on recent payment history, which is required for the credit check, to the credit reference agency or the corresponding database. This personally identifiable information is processed for the purpose of entering into, implementing, changing or terminating your business relationship with BellandVision in accordance with Art. 6 (1) b) GDPR and on the basis of our legitimate interest in checking your creditworthiness in order to avoid non-payment and to ensure proper fulfilment of the contract in accordance with Art. 6 (1) f) GDPR.

Based in the personally identifiable information and data provided, a statistical probability of credit default and therefore your solvency is calculated. The credit reference agency will then send us your score or will provide us the score via their database. The credit reference agency or their corresponding database processes your personally identifiable information and data on its own responsibility. Further information on data processing can be found on their website: www.creditreform.de.

In case your data is similar to those of other transactions with a statistical probability of credit default or payment problems, one of our employees will manually review your data separately. If the credit check is positive, payment by direct debit and/or payment by invoice is possible. If the credit check is negative, we cannot offer you the methodes payment by direct debit and/or payment by invoice; in this case other payment methodes are available. We use the scoring solely for the purpose of entering into, implementing, changing or, if necessary, terminating your business relationship with us in order to protect our business from potential payment defaults.

Your data and information will be retained for as long as necessary for the purposes set out above or, where additional legal retention periods apply, for the duration of the legal retention period.

Within the scope of the employment relationship, BellandVision collects and processes personal data of its employees for the purpose of executing the contract. This data is used in particular for identification as an employee, for the proper execution of the employment relationship and its documentation, for the performance of correspondence with employees or institutions, for the preparation of payroll accounting as well as social security and tax law notifications and for all other processes in connection with the employment relationship.

The legal basis for the processing of personal data is primarily the fulfillment of the employee contract according to Art. 6 (1) b) of the GDPR, if necessary the fulfillment of a legal obligation according to Art. 6 (1) c) of the GDPR. Furthermore, personal data is only processed on the basis of explicit consent (Art. 6 (1) a) of the GDPR).

In the processing, BellandVision uses auxiliary persons, such as IT service providers for setting up and maintaining the technical infrastructure or tax consultants in the area of payroll accounting. These are obliged to handle the data with care. We generally refuse to disclose your data to third parties in any other way, unless this is necessary for the provision of services or we are required to do so by law. Third parties in this context may be, for example: Auditors, experts and affiliated companies. A transfer of data to third countries outside the EU is not intended.

We process and store your personal data only as long as this is necessary to fulfill our contractual obligations or to secure claims within the statutory limitation periods. In addition, there may be legal obligations to retain data, for example under tax law. If such obligations exist, your data will be deleted at the end of these retention obligations.

In addition, we process data provided for the use of the video conferencing software or the webinar software, in particular first name, last name, e-mail address, sound transmission, image transmission, questions when using chat functions. To the extent technically necessary, data from your system will be processed to establish the connection with the provider of the conference software. The purpose of processing is to conduct video conferences or webinars.

In the processing, BellandVision uses external service providers or other contractors, including for the purposes of data processing and hosting. The transfer of your data to third parties only takes place in cases where this is necessary for the provision of services, the data subject has given his consent, a transfer is already permissible due to overriding interest or we are legally obligated to do so, in particular vis-à-vis public authorities. Processors outside the European Union are used (here: United States of America). Correspondingly required standard contractual clauses have been concluded with the service providers.

Video conferences are only recorded with the previously documented consent of the participants. We process and store your personal data only as long as this is necessary to fulfill our contractual obligations. The duration of data storage is otherwise based on the statutory retention obligations and is generally 10 years.

As we take data protection very seriously, we adhere to the legal stipulations and directives of the General Data Protection Regulation (GDPR) as well as of the German Data Protection Regulation (BDSG). Your data will be treated confidentially and protected from access by unauthorized third parties. That is also the reason why we generally reject the transfer of your data to third parties, unless it is necessary to provide services, to fulfill orders or to guarantee the technical availability and data security, or if we are legally obligated to do so. In this context, third parties may be for example: Financial auditors, experts, IT service providers, or affiliated companies, banks auditors and the Central Packaging Register Office. Whenever contractual partners of BellandVision do have access to your personally identifiable information for the purpose of providing a service, they are obligated by us to treat such information confidentially. Contractual partners are only allowed to use the data to fulfil their contractual obligations. Therefore, BellandVision asks all of its contractual partners to adhere to the respective data protection guidelines. By disclosing their information, customers give BellandVision permission to transfer their data to its contractual partners for contractual purposes.

Legislation has made numerous provisions for record retention obligations and periods. Once those periods have expired, the data is routinely deleted. If those provisions do not apply to any given data, it will be deleted if their storage is no longer needed to fulfil the purposes stated in section C.